Privacy Policy

Privacy Policy

Introduction

Welcome to https://edinburg-texas-rv-repair.rgvtruckparts.com (referred to as ‘Edinburg Texas RV Repair’, ‘we’, or ‘our’ in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains our practices regarding the collection, use, disclosure, and management of information when you interact with our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website: https://edinburg-texas-rv-repair.rgvtruckparts.com
  2. Any mobile or desktop applications associated with our brand
  3. Services offered through our platform
  4. Products available for purchase on our website

Please note that this policy does not extend to third-party platforms, services, or websites linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You sign up for an account and use our applications and services as an authorized user.
  2. You visit our website or any linked pages.
  3. You subscribe to receive communications, including newsletters, emails, phone calls, or text messages/SMS from us.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: User names, passwords, and account settings.
  2. Payment Information: Credit card details, billing addresses, and payment history.
  3. Financial Information: Bank account details (if used for transactions).
  4. Purchase Information: Products or services bought, order history, and purchase preferences.
  5. Mobile Device Identifiers: IP addresses, unique device identifiers, and mobile phone numbers.
  6. Location Data: Geographic tracking data from your device when using our location-based services.
  7. Feedback: Reviews, comments, and responses to customer support inquiries.
  8. Social Media Information: User profiles and interactions from social media platforms (if connected through our accounts).
  9. Product Information: Details about products you view, search for, or purchase on our site.

We gather this data through various methods: user input forms, account settings, browsing activities, analytics tools, cookies, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our site, such as login sessions and language preferences.
  2. Preference Cookies: They remember your settings and customization choices.
  3. Analytics Cookies: Used by analytics providers to track visitor behavior, gather usage statistics, and help us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, unless a longer retention period is required or permitted by law. Once the data’s purpose is fulfilled, we securely delete or anonymize the information.

Security Measures

Implementing robust security measures is crucial to protect your data:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights (Depending on Your Location)

The privacy laws in different regions grant individuals various rights regarding their personal data:

  1. Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it’s inaccurate.
  2. Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your data.
  3. Restriction: You may limit our use of your data under specific circumstances.
  4. Data Portability: Some regions allow you to receive your personal data in a structured format.
  5. Objection and Non-Discrimination: You can object to processing and refuse discriminatory practices.
  6. Appeals/Complaints: If you believe your rights have been infringed, you can file complaints with relevant authorities or contact us directly.

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions about your data:

Email: [email protected]

Mail: Privacy Team, Edinburg Texas RV Repair, [Address]

We value your trust in providing us with your personal information, and we are committed to maintaining a transparent and secure environment.